Brand Activation

“Our ‘What’ and ‘How’ are obvious, our ‘Why’ is not exactly clear.”

ChallengeA non-profit organization, whose mission is to create safe spaces through art struggles to tell their story.
The problem with thatWhile enjoying some success, they were met with mixed feelings from the community as a whole.
Innovation DeliveredUnifying strategy documents and revised engagement process.

Context

The Board of Directors of a community non-profit organization, whose mission is to create safe spaces through art, recognized that they were having a mixed impact on the local community. Many of their programs were experiencing great success, yet they were met with mixed feelings from the community as a whole.

Approach

Working with the founder, changeUp designed a structured workshop as a Board of Directors retreat. Activities were focused on fully understanding community engagement problems, and speaking with community leaders to get a read on the damage done to the organization’s brand.

Impact

  • Discovery: Gained insight on how the needs of the community align with this non-profit’s mission.
  • Building consensus: Established a common understanding across the organization’s staff and BOD of the What, How and Why of the organization mission, and an appreciation for how even a non-profit needs to have a crystal clear vision in order to move forward both internally and externally.
  • Brand alignment: Developed an Elevator Pitch to enlighten, excite, enthuse and inspire others with the organization’s mission and how it will be accomplished. Defined the next steps to crafting a Strategic Plan and Messaging Guidelines.

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